PwC and Stellar evaluated access and service quality for blockchain use cases in Argentina, the Philippines, Colombia, and Kenya. The study looks at savings, remittances, business payments an
The re-emergence of blockchain financial inclusion has drawn the interest of researchers, who evaluated the potential impact of digital ledger technology on access and service quality in four markets examined in developing economies.
A 2023 PwC and Stellar study assessed four use cases across four countries. Its findings point to opportunities in access and service quality. The results also identify trust as a condition for broader adoption.
ALLINCRYPTO shared the findings in a post discussing blockchain's financial potential. The post focuses on the quality of access and services in emerging economies. It also points out that transparency can not build public trust.
https://twitter.com/RealAllinCrypto/status/2110476081627095404?s=20The application of this model in Argentina is on savings accounts and in the Philippines is on remittances. The Colombia example includes payments between businesses, and the Kenya example domestic payments between peers. Household finance, cross-border transfers, and trade are included in these cases.
The comparison does not mean to imply that all markets are the same. Local infrastructure, regulatory conditions and user needs can impact implementation. An approach has to be tailored to a financial environment for each application, of course.
The study looks at the separate dimensions of access, quality, trust, and usage. That model is focused on more than just transaction speed or technology. It asks whether services can meet practical needs and attract regular use.
In Argentina, savings accounts represent a route into formal financial services. The table signals strong potential for access and quality in this case. However, delivery models must still suit local requirements and customer circumstances.
For the Philippines, remittances bring cross-border transfers into the comparison. Blockchain may offer another cross-border money transfer option. Its usefulness would be affected by costs, ease of access, compliance and reliability.
Business payments in Colombia and individual payments in Kenya. Those activities have various patterns of transactions and service expectations. Therefore, there is no one "best" implementation model for all applications.
Distrust is cited as a factor inhibiting financial account ownership in the report. It projects approximately 25–40% reported trust as a reason for being unbanked. This puts institutional trust on the financial inclusion agenda, in addition to technology.
Blockchain can be used to provide cryptographic security, transparent records, and programmable transactions. Those attributes can contribute to financial services, but they are not eliminating all risk. Responsibility, protection, and service functionality remain unclear to users.
Providers can mitigate these concerns with accountable government and transparency. Regulatory compliance also sets obligations and safeguards customers. These practices are important even if the network is performing as intended.
The study defines adoption in terms of actual use cases for Stellar and other blockchain providers. It has nothing to do with token price prediction or putting a lid on XLM demand. It instead associates advancement with accessible services and trustworthy institutions.
If people can use services with confidence, then there will be greater uptake. Technical capacity has then to go hand in hand with oversight, service quality and public trust.
