Ledger is investigating reports of lost funds involving customers in Southeast Asia who purchased hardware wallets from a reseller called CryptoBilis. The company said it has asked CryptoBili
Ledger is investigating reports of lost funds involving customers in Southeast Asia who purchased hardware wallets from a reseller called CryptoBilis.
The company said it has asked CryptoBilis to pause all sales and shipments of Ledger devices until the investigation is complete.
Ledger also warned customers who bought devices from the reseller within the past 90 days not to begin setup if they have not already done so.
For users who already initialized a device purchased through CryptoBilis, Ledger recommended considering a move to a new Ledger signer using a completely new seed phrase.
The current concern appears to center on the reseller channel rather than Ledger devices more broadly.
CZ, the former Binance CEO, described the situation as looking like a localized supply chain attack based on the information available so far.
— CZ
Beware if you use a Ledger hardware wallet, especially if you bought one recently. Based on information so far, it seems to be localized to a supply chain attack with one vendor. A small number of people probably bought fake (or tampered) Ledgers. Ledger is one of the most secure and oldest hardware wallets in the industry. Stood the test of time. But these things happen. I expect and know all BNB ecosystem players (and all industry) to help trace and recover the funds.
BNB (@cz_binance) October 9, 2026
He said a small number of users may have received fake or tampered Ledger devices.
That distinction is important.
There is no indication at this stage that Ledger hardware wallets in general have been compromised. The issue appears to be tied to devices sold through one reseller.
CZ also stressed that Ledger remains one of the longest-standing hardware wallet providers in crypto and said he expects companies across the industry to assist with tracing and recovering affected funds where possible.
Ledger’s guidance is straightforward.
Users who purchased from CryptoBilis in the last 90 days and have not yet initialized their device should avoid setting it up for now.
Those who already used one of the affected devices should consider moving their assets to a new hardware wallet or signer with a fresh seed phrase.
Ledger said it will provide further updates as the investigation continues.
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The post BREAKING Crypto News: Ledger Investigates Reports of Lost Funds Linked to Southeast Asia Reseller appeared first on CaptainAltcoin.
