SafePal Breach: Was There an Official Disclosure?

Reports agree SafePal suffered a data breach affecting roughly 40,000 customers, but disagree on whether SafePal issued a formal disclosure with a specific figure.

Reports agree SafePal suffered a data breach affecting roughly 40,000 customers, but disagree on whether SafePal issued a formal disclosure with a specific figure.

What all sources agree on

• SafePal experienced a data breach affecting customer order data for roughly 40,000 users.
• No seed phrases, private keys, or crypto funds were compromised.
• Exposed data included names, addresses, and contact/order details.
• The breach has been linked to concerns about phishing and impersonation risks for affected users.

Where the reports disagree

1Whether SafePal issued a formal breach disclosure naming a specific number of affected users

As of the time of reporting, SafePal had not issued a formal breach disclosure naming a specific number of affected users. The figure of approximately 40,000 impacted customers emerged from external estimates rather than official company communications.

CryptoBriefing 2026-08-16 13:41

SafePal disclosed a security breach that exposed the names, physical addresses and contact details of 39,798 customers who placed orders between March 2, 2025, and April 11, 2026.

CoinDesk 2026-08-16 14:02

SafePal has disclosed a significant security incident affecting nearly 40,000 customers due to a flaw in its order-tracking plugin.

Coinfomania 2026-08-16 14:00

What would settle it: SafePal's official public statement or press release regarding the breach

2Whether SafePal directly notified affected customers

SafePal notified all affected customers by email from [email protected] on Sunday and hired an independent third-party security firm to audit the fix and review its order-processing systems.

CoinDesk 2026-08-16 14:02

As of the time of reporting, SafePal had not issued a formal breach disclosure naming a specific number of affected users.

CryptoBriefing 2026-08-16 13:41

What would settle it: Copies of SafePal's customer notification emails or a company statement confirming direct outreach

What to make of it

Treat the existence of the breach and the absence of wallet/fund compromise as established; treat the precise customer count (39,798) and whether SafePal made a formal, detailed disclosure as unresolved until SafePal's own statement or filing is checked.

Treat the existence of the breach and the absence of wallet/fund compromise as established; treat the precise customer count (39,798) and whether SafePal made a formal, detailed disclosure as unresolved until SafePal's own statement or filing is checked.

Originally reported by AltcoinGordon, written by Grace Mitchell. Republished with permission.

View the original on AltcoinGordon →

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