Nicosia, Cyprus, 27 May – SFx Money App, a fast-growing neobank platform, has officially relaunched its platform after recovering from a major infrastructure disruption caused by the April 1
Nicosia, Cyprus, 27 May – SFx Money App, a fast-growing neobank platform, has officially relaunched its platform after recovering from a major infrastructure disruption caused by the April 1 incident that affected an Amazon Web Services (AWS) facility in Bahrain.
The incident impacted several businesses and platforms globally that relied on AWS cloud infrastructure, including SFx Money App. As a result, users temporarily lost access to the app and were unable to log into their accounts or access funds held within their main wallets.
Following weeks of recovery, migration, and infrastructure improvements, SFx officially restored full platform access on May 20, allowing users to once again access their accounts and funds.
During the service disruption, SFx implemented temporary measures to ensure users could still maintain limited financial access. Although the main platform remained inaccessible, users were still able to access their virtual card wallet addresses, top up their virtual cards, and continue spending through virtual card services.
To further support users, SFx also launched a dedicated request process that allowed customers to request transfers from their main account balances to card wallets or request withdrawals through bank transfer options.
The company noted that these emergency support measures were introduced to minimize the impact of the downtime while recovery efforts continued behind the scenes.
As part of the relaunch, SFx confirmed that several major technical and infrastructure upgrades have now been completed to strengthen platform resilience and reduce the likelihood of similar disruptions in the future.
The company migrated its database system from MongoDB to PostgreSQL under AWS infrastructure while also transitioning operations to a more secure AWS region. SFx additionally enabled multiple backup systems, including local backups, while adopting a more decentralized architectural structure with several redundancy and recovery layers.
According to the company, these upgrades are part of a broader commitment to improving reliability, security, and long-term platform stability.
As the platform comes back online, users are expected to complete an account recovery and verification process to regain full access to their accounts and balances. SFx emphasized that the additional verification steps are designed to ensure account security and protect user funds during the recovery phase.
Commenting on the relaunch, Muqaddis Atau Kolawole, Co-Founder & Head of Marketing & Design at SFx, said:
“The relaunch of SFx Money App is more than bringing the app back online; it represents resilience, growth, and our commitment to doing better for our users. The past few weeks tested us in ways we did not anticipate, but they also pushed us to rebuild with stronger systems, clearer communication, and a renewed sense of responsibility to our community.
We are grateful to every user who stayed patient with us through this period, and as we move forward, our focus remains on rebuilding trust, delivering value, and creating a more reliable experience for everyone who believes in the vision of SFx Money App.”
SFx Money App acknowledged the inconvenience caused by the downtime and expressed appreciation to users for their patience and continued support throughout the recovery process.
With the platform now fully operational again, SFx says it remains focused on its long-term mission of building accessible, borderless financial tools that simplify cross-border payments and digital finance for users globally.
The company added that future infrastructure development and platform resilience will remain a key priority as SFx continues to expand its ecosystem and services worldwide.
SFX is a financial technology startup providing foreigners and businesses overseas with the easiest way to receive money and spend with ease.
For media inquiries or partnership opportunities, please contact:
SFX Money App Team.
Media Contact:
Muqaddis Kolawole
Chief Marketing Officer
Learn more at www.sfxchange.co
Disclaimer: This content is a sponsored post and is intended for informational purposes only. It was not written by 36crypto, does not reflect the views of 36crypto and is not a financial advice. Please do your research before engaging with the products.The post SFx Money App Officially Relaunches Following Infrastructure Recovery and Major System Upgrades appeared first on 36Crypto.
