The Microsoft outage was resolved on Saturday, November 14, after more than 24 hours of disruption. Microsoft said it had completed work on the underlying issue and restored service to the re
The Microsoft outage was resolved on Saturday, November 14, after more than 24 hours of disruption. Microsoft said it had completed work on the underlying issue and restored service to the remaining affected customers and regions. The company attributed the incident to a network capacity upgrade issue and said it was not related to cyber activity or AI agents.
The outage began on Thursday, November 12. It affected features tied to Exchange Online, including services used by businesses and public bodies. Reports included problems with Outlook, Teams, Copilot and other Microsoft 365 services.
Microsoft said it completed work on the underlying problem and restored service to the remaining affected customers and regions. The Associated Press reported that the outage lasted more than 24 hours. CBS News reported that Microsoft apologized, saying it was “deeply sorry” for the disruption and that it would take the responsibility entrusted to it seriously.
The outage began on Thursday, November 12. Reuters, in a report carried by Euronext, said outage reports started climbing around 17:25 GMT. The disruption affected features tied to Exchange Online. Reports included trouble sending or receiving email, managing calendars and holding virtual meetings.
Users also reported problems with Outlook, Teams and Copilot, along with other Microsoft 365 services that rely on Exchange Online. These are reported service problems, not a count of the number of people affected.
Microsoft attributed the incident to an issue introduced during an earlier network capacity upgrade. The Associated Press reported that the issue surfaced after a more recent network change. Microsoft said the technical problem was not related to cyber activity or AI agents. Reuters also reported that Australia’s Cyber Security Minister Tony Burke said Microsoft did not suspect a cyberattack.
The outage affected email, calendars and online meetings.
Reuters reported that Downdetector recorded more than 7.4 million reports worldwide. Reports peaked at nearly 20,000 per minute, more than 1,500 times normal levels, according to the report.
The disruption affected more than workplace communications. Reuters reported impacts on governments, healthcare, businesses, airlines and financial firms. The UK National Health Service used alternatives that included paper records, while online crime reporting for UK police was affected.
Reuters also reported that Microsoft had a Microsoft 365 outage in January 2026 and an Azure outage the previous month. The supplied reporting says those outages affected productivity software and industries worldwide. It does not establish that those incidents shared the same cause as the November disruption.
For this incident, Microsoft’s stated explanation was an earlier network capacity upgrade issue that surfaced after a later network change. The supplied reporting does not provide further engineering details about how that interaction led to the disruption.
Some organizations relied on alternatives while services were disrupted.
Major crypto assets were down on November 14, but the available data does not show that the Microsoft outage drove the move. Bitcoin fell 3.26% over 24 hours, while Ether declined 2.82% and XRP fell 3.01%. These figures describe market performance, not a measured response to the disruption.
Asset Price 24-hour change Bitcoin (BTC) $67,130 -3.26% Ether (ETH) $1,905.77 -2.82% XRP $0.993964 -3.01%CoinGecko market data recorded these prices at 12:13 UTC on November 14, 2026. Bitcoin’s 24-hour decline came alongside a 7-day drop of 11.48%. The Crypto Fear & Greed Index stood at 13, classified as “Extreme Fear,” on November 14, according to Alternative.me. The index describes market sentiment; the supplied figures do not identify what caused the price changes.
The market data is a snapshot from the stated time and does not establish a connection between crypto price movements and the Microsoft outage.
Microsoft’s technical explanation and reliability measures remain worth watching.
The reporting establishes Microsoft’s stated cause and that the company completed work on the underlying issue. It does not provide further engineering detail on why the later network change caused the earlier upgrade issue to surface. Any more specific explanation would go beyond the information in the supplied reporting.
Microsoft apologized for the disruption, saying it was “deeply sorry.” The service restoration and cause cited by the company are distinct from the reported impacts on organizations that relied on affected services.
Yes. Microsoft said on November 14, 2026, that it had completed work on the underlying issue and restored service to the remaining affected customers and regions.
Microsoft attributed it to an issue introduced during an earlier network capacity upgrade that surfaced after a more recent network change. The company said the technical issue was not related to cyber activity or AI agents.
Reports included Outlook, Teams, Copilot and other Microsoft 365 services tied to Exchange Online. Users reported issues with email, calendars and virtual meetings.
This article is for informational purposes only and does not constitute financial or investment advice. Cryptocurrencies are highly volatile; always do your own research before investing.
Read More:Microsoft Outage Resolved After More Than 24 Hours">Microsoft Outage Resolved After More Than 24 Hours
