MTN Nigeria plans major network maintenance in Adamawa, Borno and Kano on October 25

By Technext.ng
1 day ago
WOULD

MTN Nigeria has announced a planned network maintenance exercise that will temporarily disrupt telecommunications services across parts of Adamawa, Borno, and Kano States on Saturday, October 25, 2025. The activity, scheduled between 6:00 a.m. and 8:00 a.m., forms part of the company’s ongoing efforts to enhance network performance and ensure long-term service reliability in northern Nigeria.

According to a statement issued by the telecoms operator, the maintenance involves a fibre cutover between AFCOT and Bawo Village, a key segment in its regional fibre network. The operation is an extension of a previous intervention conducted in August 2025 along the same route. MTN said the exercise will improve the resilience of its fibre infrastructure, which has suffered damage in some stretches due to environmental and construction-related factors.

The planned activity will affect 101 network sites distributed across 15 Local Government Areas (LGAs) in the three states. During the two-hour maintenance window, customers within the affected areas may experience temporary service interruptions on MTN’s 2G, 3G, and 4G networks, as well as disruptions to enterprise connections.

Areas to be Affected

In Adamawa State, the affected LGAs include Girei, Song, Mubi North, Hong, Gombi, Fufore, Mubi South, Madagali, Michika, Maiha, Chibok, and Yola North. In Borno State, customers in Askira/Uba and Shani LGAs are expected to experience temporary connectivity issues. Meanwhile, in Kano State, the Nasarawa LGA will also be impacted.

MTN Nigeria launches MTN Accelerator Programme
MTN Nigeria CEO, Karl Toriola

The company explained that the fibre cutover, the process of switching traffic from an old or damaged fibre link to a newly installed segment, is part of an ongoing initiative to restore and modernise its northern network routes. 

The relocation and replacement of the damaged cable section between AFCOT and Bawo Village are designed to remove multiple joints that have weakened signal performance and to improve overall optical transmission quality.

“Due to the linear and unprotected nature of the AFCOT–Bawo route, services will be interrupted during the maintenance window,” the company stated. “This upgrade is necessary to eliminate damaged fibre spans and improve overall network stability.”

MTN Nigeria’s push for network reliability

MTN Nigeria said the upcoming exercise underscores its commitment to continuous improvement in network infrastructure, especially in regions where connectivity is vital for both individuals and businesses. Fibre infrastructure is the backbone of telecom operations, carrying large volumes of data traffic across states and linking key service nodes. Any impairment along such routes can lead to intermittent disruptions in voice, data, and enterprise services.

The telco emphasised that the maintenance will result in long-term benefits for customers, including better call quality, faster data speeds, and improved service availability across affected locations. It also reassured subscribers that the company’s technical teams would work to minimise the impact and complete the task within the stated timeframe.

“While this maintenance may cause short-term inconvenience, it is a necessary step to strengthen the reliability and performance of our network in the region,” the statement noted.

To that end, MTN appealed to customers for understanding during the maintenance period. The company advised subscribers in the affected areas to expect temporary service unavailability and encouraged them to plan their communications activities accordingly.

“We regret any inconvenience this may cause and appreciate our customers’ patience and understanding,” MTN said.

The scheduled fibre work reflects MTN’s broader strategy to modernise and expand its infrastructure nationwide. Over the past year, the company has invested heavily in fibre network upgrades, data centre expansions, and tower modernisation to support Nigeria’s growing demand for high-speed connectivity.

MTN’s network maintenance activities are part of routine engineering operations common across the telecommunications industry. Fibre cutovers and route realignments are typically scheduled during low-traffic hours to minimise impact on customers. The company’s continued focus on preventive maintenance and infrastructure resilience is in line with its vision to deliver reliable, high-quality digital services to Nigerians.

With over 80 million subscribers, MTN Nigeria remains the country’s largest telecommunications operator by market share. The company’s network spans all 36 states and the Federal Capital Territory, with extensive fibre links supporting both retail and enterprise services.

Related News